IBM Freshers Recruitment 2018 For Technical Support Associate

Company : IBM Recruitment
Qualification B.E/B.Tech/Any degree
Description: As a Technical support associate you would be providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.
Remote Infrastructure support delivery
Eligibility : Graduate
1+ Years relevant technical experience.(Preferred)
Ability to identify basic hardware parts and aware of basic hardware concepts
Skills:
Proven communication skills
Knowledge in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
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